The staff has spoken: 10 Hotel secrets most guests never notice

Little-known tricks

The staff has spoken: 10 Hotel secrets most guests never notice

If you're reading this, chances are you've stayed in a hotel more than once, right? We have news: no matter where it is in the world or how many stars it has, every hotel shares certain secrets, and today, we’re here to spill them! So, join us as we reveal 10 insider secrets and tips straight from hotel owners and staff.

Book directly

Image: Miryam León

Online hotel booking sites can be really practical and convenient. You can browse photos of the place, read reviews from other guests, and complete your reservation with just a few clicks. However, in many cases, it’s actually better to call the hotel directly if you’re hoping to get a better rate or a special offer. For the best of both worlds, check the hotel’s reputation online first, and then pick up the phone to book your stay.

Don't book in the morning

Image: Malvestida

Did you know you might get a better price depending on what time of day you call to make a reservation? Hotels often start the day with a set price list, but those rates can change as the day goes on. Around 4 p.m., rooms that haven’t been booked or were canceled at the last minute may drop significantly in price. So, now you know: waiting until late afternoon could pay off. Yes, you risk rooms selling out, but you might also get a great deal.

The safest floors

Image: mark chaves

If security is your top priority, there’s something important to consider. According to experts, the safest hotel floors to book are typically between the 2nd and 6th floors. Why? Starting on the 2nd floor, you’re far enough from the street to reduce the risk of break-ins or incidents involving passersby. On the other hand, the 6th floor is high, but not too much, making it easier to reach the ground in case of an emergency or elevator failure.

The higher the room, the less noise

Image: Shawn

If you’re hoping to truly relax and unplug, especially in a busy city hotel, higher floors are usually a good option. Being farther from street traffic and late-night noise means a quieter stay. And let’s be honest, the views from up there are often far more impressive.

The corner room

Image: Point3D Commercial Imaging Ltd.

When booking a hotel room, we usually focus on the basics: bed size, bathroom, and sometimes amenities. But we often forget that we can also request a room on a specific floor or in a particular location. While it always depends on availability and hotel policy, if they agree to give you a corner room, you’re in luck. These rooms often have the best views, thanks to larger windows, and sometimes even a small balcony.

Bring some sanitizer

Image: Glenn Carstens-Peters

Yes, most hotels do a thorough job cleaning the room, changing the sheets, and disinfecting the bathroom before a new guest checks in. However, when time is tight, a few things can get overlooked. Small, frequently handled items like remote controls, light switches, and door handles are touched by countless hands every day. That’s why it’s always a smart idea to pack a small sanitizer or disinfectant and quickly wipe down these high-touch surfaces.

Double-check the minibar

Image: Maxwell Nelson

We know the minibar is tempting, but if you’re someone who gives in to its charms, make sure to double-check what’s inside first. With so many guests coming and going, it’s not always easy for hotel staff to inspect every single item. Sometimes snacks or drinks may be past their expiration date, or you might even find an opened bottle. So, before you drink that soda or grab that chocolate bar, take a quick look.

Yes, for free!

Image: Dan Gold

If you’re traveling to celebrate a special occasion, don’t keep it a secret! Let the hotel staff know. Not because they’re looking for gossip, but because you might score a small gift, a surprise, or even an upgrade. It never hurts to ask!

Plus, here’s something many guests don’t know: at most hotels, you can request complimentary articles like shampoo, razors, deodorant, toothbrushes, and more.

Get the most out of the amenities

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Whether it’s the gym, the pool, the restaurant, or the spa, taking advantage of these perks will make you feel like you’re truly on vacation and help you create even better memories of your stay.

But that’s not all. In many cases—though you should always check first—, your final bill already includes resort or amenity fees, whether you use those facilities or not. So if you’re paying for them anyway, you might as well enjoy them.

Bottled water

Image: HONG FENG

If you’re staying in another country, it’s always smart to ask for drinks without ice and stick to bottled water instead of tap water. Even in great hotels, the water quality and mineral content can be very different from what you’re used to at home. By playing it safe, you reduce the risk of stomach discomfort and avoid unpleasant surprises.